Terms of Use

Order Online:

We accept a credit card payment at the time of the order with Visa, Master Card, American Express or Discover.

Out of Stock:

Terre Botanicals purchases organic and clean Botanical Ingredients from certified organic growers which are farmed seasonally. Due to the seasonal nature of these ingredients, some items are naturally in limited supply. These plant materials come from ecologically sound sources and are commodities traded in global markets. Therefore, from time to time, our collections may be subject to variable market pricing.

Occasionally, items can become "Back Ordered" or temporarily "Unavailable." In such an event, we will indicate when the product will again be available to ship.

Shipping:

Standard Delivery Service:

We use USPS standard shipping with the amount calculated by zip code.

Handling Fee:

We are a boutique business and charge our wholesale customers a $5.00 shipping & handling fee on all orders. It's our policy to give you the extra TLC for your comestibles to arrive safely and in a timely manner.

Free Shipping on Domestic Orders Over $100.00

  • Free Shipping applies to U.S. domestic orders over $ 100.00. Multiple ship-to orders will only qualify for free shipping if merchandise for each ship-to address totals over $100.00. Previous orders excluded.
  • Shipping charges are based on the delivered merchandise total to each shipping address. For example, if you place an order for yourself and for a friend, shipping charges will be calculated separately on each delivery.
  • Free shipping does not apply to wholesale partners.

Shipping Rates and Delivery Times:

Your order will be shipped within 36-48 hours (excludes weekends and holidays) via USPS.

Delivery Days:

  • USPS delivers Monday-Friday

USPS Estimated Delivery Times:

  • Estimated shipping times refer to business days. Please factor in weekends and holidays. USPS delivers Monday-Friday unless prior special arrangements have been made.

Tax:

Sales tax applies when an order is shipped to an Arizona address. Current rate is 8.1%, or otherwise specified.

Return Policy:

Because we are a value added producer of perishables, we don't hold inventory, and all sales are final—that said, for our retail customers, if something arrives broken or doesn't make you feel 100% happy, please contact us at connect@terrebotanicals.com within 5 days of receiving your order and we will do our very best to make it better. For our wholesale partners, no RTV will be accepted, as it is a perishable product. Freight will not be refunded without prior approval. All requests must be within 30 days of purchase.

Carefully repackage for return in the original or secure packaging. Following instructions on the form, use the Return Label and send to the office Terre Botanicals, LLC at 3110 N. 27th Place, Phoenix AZ 85016. Please use a traceable shipping method as no credit will be given for items lost in shipping. Exchanges will happily be processed; however, shipping and handling fees will apply.

If you have questions, please find us on the contact page of our website at www.terrebotanicals.com or call us at 480-213-4398 Tuesday - Friday, 10:00 am - 4:00 pm, MST.

Privacy Policy:

This website ("terrebotanicals.com") is owned and operated by Terre Botanicals, LLC. Terms of Use "Terre Botanicals" refers collectively to Terre Botanicals, LLC and its subsidiaries, affiliates and related companies. Terre Botanicals maintains this site as a service to its visitors and customers, subject to terms and conditions concerning the use of the site. When you use the Site, you accept the Terms of Use; if you do not agree to the Terms of Use you may not use the site. Terre Botanicals, LLC reserves the right to modify content on the site and these Terms of Use periodically without prior notice.

Privacy Statement:

Your privacy is very important to us. We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Security & Safe Shopping:

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

We use industry-standard encryption technology (SSL Certificate) to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server (SSL)for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.

Disclaimer:

THIS SITE IS PROVIDED BY Terre Botanicals ON AN "AS IS" AND "AS AVAILABLE" BASIS. Terre Botanicals MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Terre Botanicals DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Terre Botanicals WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY Terre Botanicals NOR ITS AFFILIATES, NOR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS OR THE LIKE, SHALL CREATE A WARRANTY; NOR SHALL USER RELY ON ANY SUCH INFORMATION OR ADVICE.

UNDER NO CIRCUMSTANCES SHALL Terre Botanicals OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THE SITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY A USER ON ANY INFORMATION OBTAINED FROM Terre Botanicals OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO Terre Botanicals’S RECORDS, PROGRAMS, OR SERVICES. USER HEREBY ACKNOWLEDGES THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH Terre Botanicals AND THE SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.  

All Content Copyright 20015-2017 Terre Botanicals, LLC. The FDA has not evaluated the statements or claims on this website. No claims are made as to any medicinal value of these oils or any ingredients and or products from Terre Botanicals. The information presented here is for educational purposes of traditional culinary uses and is not intended to diagnose, treat, cure, or prevent any disease. You are responsible for understanding the safe application of any of these culinary products. If you have any questions, please call or email us for further information.  Thank you.

Copy Rights & Trademarks:

Copyright 2015-2017 Terre Botanicals, LLC. All rights reserved.

The Site and all text, logos, photos and any other images and media on it are the property of Terre Botanicals and are protected by U.S. and international copyright laws. Terre Botanicals reserves all rights to the Site and its content that are not specifically granted in any agreements with Terre Botanicals or in the Terms of Use. The contents of this Site may not be reproduced, modified or distributed without the express written permission of Terre Botanicals.

All trademarks used on the Site, including, but not limited to, Terre Botanicals, Terre Botanicals Logo Mark are the exclusive property of Terre Botanicals, and may not be used in any way without the written permission of Terre Botanicals. These trademarks may not be used in connection with any product or service that is not Terre Botanicals's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Terre Botanicals. 

Contact:

If you have any questions about these Terms of Use, the practices of our business, contact us at www.terrebotanicals.com on the contact page. 

Sold by:

Terre Botanicals LLC 3110 N. 27th Place, Phoenix AZ 85016 

Wholesale Terms of Use:

Please contact us via our Wholesale Page or at connect@terrebotanicals.com.

Sample Policy:

If you are a qualified retailer, we offer a wholesale price for our retail sizes.  We want you to have the full benefit when trying our Aromatic Comestibles Collection for the first time.  In return, we are happy to credit your purchase upon placing your opening order. 

Donations:

We appreciate you for thinking of us and for your interest in the donation of our products to your favorite charity; however, we have earmarked our philanthropic budget.

We are a small caring company with a big heart. Terre Botanicals LLC has chosen to support our on purpose partner Quincea an Arizona Social Enterprise 501(c)(3) venture with our expertise, resources and time through 2019. It is our goal to assist them in developing deep roots & abundant harvests for the community we serve.